CONTACT & SUPPORT

A direct line to DCR VEDAR.

Whether you have a product question or need help with an existing account, contact us using the public support address.

Help us understand the issue.

  1. Tell us which device and browser or installed app you are using.
  2. Describe what happened and what you expected to see.
  3. If useful, include an approximate time and a screenshot with personal and customer information removed.

Do not send account passwords, MFA codes, diagnostic API keys or customer records in an initial email.

Account or data requests?

See account deletion and data request information. Requests may need identity and workshop-authority verification.

Support availability

Support hours and response targets are not yet published. Do not rely on this inbox for urgent vehicle-safety decisions or emergency assistance.

Company information

DCR VEDAR LTD

Registered in Scotland, company number SC906562. Incorporated on 21 October 2026. Registered office: Clyde Offices, 48 West George Street, Glasgow, Scotland, G2 1BP.